I started my career in social work, moved to a corporate environment where my experience was largely customer and communications based. Facilitation and coaching was a very conscious choice for me. Having worked in the corporate space, and having managed people, I found that the most difficult aspect of any job was rarely the work but usually the relationships between people and the differences and conflicts between them. This was so whether on a collegial level or on the level of reporting lines. Managers struggled to build cohesion in teams and were particularly challenged and unskilled when conflict inevitably reared its head. Employees struggled in corporate spaces and either felt alienated or victimized. Blaming and shaming were disguised as conflict and relationship management.
The foundation and intention of my interventions, whether in a work space or in a personal relationship space seeks to achieve the ffg outcomes
1. Developing self reflection and personal insight into one's own behavior, triggers and contributions
2. Listening to understand
3. Reducing reactivity
4. Relationship building
When we experience safety and empathy in our own relational spaces, we develop the capacity to provide it to others. I work with individuals and corporate teams in their professional relational spaces and with individuals, couples and families in their personal relational spaces.